Voice System Testing and Monitoring

We send many test calls each hour and analyze results for a flat $295.00

For a week, we “hammer test” your system with 2 to 20 test calls every hour to your voice PBX or hosted system to test for “expected call results”. The test call results are compared to a well defined test template.

If the test call results don’t match expected results, we send the test results back in an urgent tagged email. In verbose mode, we send all hourly results back coded as success or failed.

A sample test call template would be…

 

  • Make 10 test calls every hour to 804-555-1212.
  • After answer, drill down through the automated attendant menu by dialing 3, then 1.
  • Increment the calling party number (CPN) so you can see the test calls in your call log.
    • test call #1 sends a caller ID of 804-555-0001 to your device
    • test call #2 sends 804-555-0002
    • test call #3 sends 804-555-0003….
  • Expect these test call results with every hourly test.
    • Expect answers > 2
    • Expect busy = 0
    • Expect ring no answer = 0
  • If expected test results don’t match actual test call results, send test results as an urgent email.
We analyze results and diagnose

We will interact with you and interpret the results. We have been engineering telecom systems since 1988. We own a telecommunications center next to a
Verizon central office. Our testing ability and knowledge is vast.

We also offer hourly monitoring so that a 3 a.m. storm results in a 4 a.m. carrier ticket and a 7 a.m. repair.

  • Your company name and address.
  • Provide the telephone number of the system in question.
  • Tell us the general problem.
  • We will generate a test. You will be emailed the results.
  • Call us once the test has completed and you have the results.
  • We talk and hopefully agree to more extensive tests!
Let us show off with a free demo! Contact us with the following information
  • Your company name and address.
  • Provide the telephone number of the system in question.
  • Tell us the general problem.
  • We will generate a test. You will be emailed the results.
  • Call us once the test has completed and you have the results.
  • We talk and hopefully agree to more extensive tests!
View our testimonials from happy customers