We developed ISDN applications for Windstream that cut copper costs in half and then used our testcall platform to test the service.
This practice used our testing services for their call centers. "URO.COM" is one of the largest Urology practices in the USA.
Our CTO developed and ran a test line that received 900 calls a day from service technicians.
He also developed an ISDN special assembly voice service called "DID over BRI".
Built and maintained the central station voice switch for over 10 years. In this time, 1000's of stress and also monitor test calls were made to insure alarm systems in Virginia would process calls.
Henrico County used our TESTCALL services for their school telecom department to diagnose problems related to wet cables. Henrico county ranks as one of the best places to live in America.
Operates radio stations and newspapers throughout the USA. Richmond, Virginia (our hometown) is one of two telecom hubs. We ran early a.m. load tests to find a bug in their telecom providers switch. Fixing the bug fixed thousands of affected customers across the USA.
E911 backup systems for their call center are monitored 24/7.
Telecom contracts with the U.S Army since 1990.
Contracts with the US Navy since 2002.
The Kansas City Chiefs marketing department hired us to fix various caller ID name (CNAM ) databases to protect the brand of the KC Chiefs!
Extensive testing and monitoring for this answering service over 20 years. We also hosted their VoIP switch in our data center and maintained SD-WAN VoIP transport to agent workgroups.
Ongoing contract for telecom service assurance.
Reference details and email contacts are available on request.